Friday, June 28, 2013

Small- Medium-Size Enterprises (SMEs) Progressive Discipline


     Characteristics of very small enterprises (VSEs) include informal structure, compression of time, irrationality and the important role of affect in the decision-making process. The concept of VSE possessing a problem in which the problem increases with size while decreasing the size of VSE is divided into four components: number effect, microcosm, proportion effect, and egotrophy effect. It is critical that disciplinary problems are not allowed to progress. They must be resolved immediately. It is critical for small businesses as they work with limited resources. 

     Human resource management HRM challenges experienced by very small enterprises (VSEs) and small- medium-sized enterprises (SMEs) vary substantially from large organizations.  As the economy is controlled in large portion by SMEs and VSEs, it is beneficial for researchers to determine what aspects determine the success or failure of these organizations. Human resource management strategies applied to HRM will determine the success or failure of VSEs and SMEs. 

     An effective HRM strategy that reflects four components discussed above is the implementation and execution of a progressive discipline policy. EVERY company NEEDS an effective progressive discipline policy. No organization is exempt. Absence of a progressive discipline policy lays the foundation for organization failure. A progressive discipline policy protects both the employer and the employee. The objective of a progressive discipline policy is to avoid the lingering effects of employee problems, thus allowing them to fester.  Everyone knows once an employee problem or issue festers long enough, it becomes impossible to resolve thus, leading to termination. After terminating an employee, starts the process of recruiting to fill the position plus the added expense of training, etc.  You see where I am going with this?
A traditional progressive discipline policy consists of: verbal warning, written warning(s), suspension and/or termination. A Letter of Understanding has proven effective in notification and administering disciplinary actions. A manager meets with an employee, discusses a problem with the employee; and negotiates a resolution. Accordingly, the Letter of Understanding identifies a problem, discusses the favorable resolution; and agrees on the favorable resolution. During this meeting the manager and employee signs off on the Letter of Understanding thus, the employee begin corrective action(s). An example is an employee who is consistently tardy to work. The employer and employee meet and execute a Letter of Understanding and the employee agrees to be on time for 6 months. 

     Execution of a Letter of Understanding puts the responsibility of the correcting the problem or issue in the hands of the employee. Thus, it is a win-win situation as the employer has advised the employee of the problem or issue and the forefront of the employee and the employee takes the responsibility to rectify the problem or issue. Sneed (1987) raves the Letter of Understanding presents the employer and employee a positive, non-confrontational manner in which to resolve employee problems or issues. 


April, 
President of All-4-HR & Business Solutions
http://www.all4hrbiz.biz

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References

Jaouen, A., & Tessier, N. (2009). HRM strategies and very small firm development: French cases studies. Paper presented at the 1-19. Retrieved from http://search.proquest.com.library.capella.edu/docview/192410629?accountid=27965


Case history: A positive approach to discipline. (1987). Small Business Report, 12(2), 90. Retrieved from http://search.proquest.com.library.capella.edu/docview/214381983?accountid=27965